We want you to be satisfied with your purchase at Pets-R-Best. However, if you need to return a product, please review our policy below.

Eligibility for Returns

• Returns must be requested within 7 days of purchase.
• The item must be unused, in its original packaging, and in resellable condition.
• Personalized or perishable items cannot be returned.

Return Process

1. Contact us at info@pets-r-best.com to initiate a return.
2. You are responsible for shipping the item back to us. Return shipping costs must be covered by the customer.
3. Once we receive the item and inspect its condition, we will process your refund or exchange.

Refunds

• Refunds are issued to the original payment method within 7 business days after approval.
• Shipping fees are non-refundable.

For any questions, contact us at info@pets-r-best.com.